Tickets are available to purchase via our ticket page here.
Tickets are non-refundable. However, you do have the option to resell your ticket using See Tickets’ ethical ticket resale service Fan-to-Fan, which is free to use. More information about the Fan-to-Fan service and how to use it can be found here.
We are monitoring the COVID-19 situation closely and, as with other largescale events across the UK, we will be working in partnership with authorities to ensure we are able to implement any relevant policy.
Should we be required to cancel the event, we would circulate information to all ticket holders on how to obtain a refund.
TICKET ISSUES, CHANGES AND UPGRADES
If you have any ticket issues, including changing or upgrading your ticket type, wrong email address or change of postal address, please email See Tickets Customer Services directly at [email protected]
If you didn’t purchase your tickets via our website from See Tickets, please contact your ticket provider directly.
The name on the ticket does not have to match the person using it, however, re-sale of tickets (outside of See Tickets’ Fan-to-Fan) is strictly forbidden and could result in your tickets being cancelled.
Tickets are distributed by post approximately one month before the concerts takes place. If you haven’t received your tickets within two weeks of the concert, please email See Tickets Customer Services directly at [email protected].
OFFICIAL TICKET AGENTS
Our official online ticket outlets are:
SeeTickets, Ticketmaster, Ticketline, Festicket, AXS, The Ticket Factory and Eventim.
Please do not buy from an unofficial ticket agent. Tickets bought from unofficial agents are not valid and admission may not be granted to the concert. If you are in doubt as to whether a ticket agent is official, please contact us in advance of the ticket purchase and we will be happy to assist.
The Box Office is positioned at the Main Entrance and will be open for ticket sales (subject to availability), collections and to deal with ticketing issues on concert days from 1pm to 9pm.
Under 16s (15 years and under) must be accompanied by an adult. We are not able to issue refunds to under 14s who are not accompanied by an adult. Nocturne operates a 'babe in arms' policy so, if you’re able to have your baby (of up to 3 years of age) on your lap for the duration of the concert, you do not have to buy them a ticket.