A series of summer concerts
20th - 23rd June 2019

Live at Blenheim Palace

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Terms and Conditions



  1. These Terms & Conditions


    1. Nocturne Live Events Ltd (“we”) are the promoters and organisers of the Nocturne Live (“the event”).

    2. The following terms and conditions are in place to ensure the safety and security of everyone at the event.

    3. By purchasing a ticket or accepting a guest ticket for the event from any outlet and entering the event as a ticket holder or guest you are agreeing to these Terms & Conditions.

    4. We reserve the right to vary these Terms and Conditions from time to time. Any updates will be published on the Nocturne website and at the entrances to the event.


  1. Age Policy


    1. Under 16’s must be accompanied by an adult

    2. ‘Babes in arms’ do not require a ticket.

    3. A challenge 25 policy is in place for the sale of alcohol.

    4. Proof of age must be in the form of recognised photographic ID.


  1. Ticket Purchase


    1. Only tickets bought from authorised agents will be valid for entry.

    2. Tickets are non exchangeable, refundable or transferable. Re-sale or attempted re-sale is not allowed. Where there has been a breach of this condition (or breach of any other terms and conditions), we reserve the right to cancel the tickets and refuse entry to the event without refund or compensation.

    3. Tickets, wristbands or other forms of accreditation to the event remain the property of the event for security purposes, and may be recalled at any time.

    4. Tickets may not be used as part of a promotion, competition, advertising, or be given away as part of a product or service package or for commercial gain with consent of the Promotor.

    5. We are not liable for any tickets that have been lost or stolen.

    6. Your ticket may be invalidated if any part of it is removed, altered or defaced.

    7. Upon purchase, please check your tickets carefully as mistakes cannot always be rectified after purchase. Tickets are not issued on a sale or return basis and refunds will not be made on returned tickets unless provided for under these Terms and Conditions.

    8. Price and availability information is subject to change without notice.

    9. Where multiple tickets have been bought in one transaction and are being collected from the box office, all tickets under that transaction must be collected at the same time.

    10. Ticket agents Terms and Conditions also apply.



  1. Entrance Policy

Our entrance policy is in place to make sure Nocturne is a safe and crime-free event.

    1. There is no re-admittance to the event – please make sure that you have everything you need to enjoy your day.

    2. The organisers reserve the right of refusal of admission, and reserve the right to eject the ticket holder at its absolute discretion.

    3. All ticket holders and guests must consent to a security search of persons, clothing, bags and any other items deemed necessary, as a condition of entry. Prohibited items will be confiscated and disposed of. No facilities exist to store prohibited items at the event entrance.

    4. The organisers retain the right to conduct further searches during the event should they have a reasonable suspicion that any of these conditions have been breached.

    5. Various items are prohibited at Nocturne to keep the event safe and to allow us to comply with the licensing objectives. Prohibited items include:

      1. Food and Drink – You may not bring any food or drink (including alcohol) to the event with the exception of sealed bottles of water up to 500ml in size. There is a full range of licensed bars, drink and food outlets inside the event.

      2. Drugs / Controlled Substances / Psychoative Substances.

      3. Weapons – weapons, or anything that could be considered a weapon.

      4. Animals – only registered assistance dogs are permitted at the event.

      5. Bicycles – No bikes, or other forms of transport, are permitted in the event site. Please only use designated bike parking facilities.

      6. Other modes of transport - No roller-skates, skateboards, scooters, personal motorised vehicle or similar. You are welcome to bring your wheelchair.

      7. Valuable items – We do not take any responsibility for items lost at the event and recommend that you avoid bringing valuable items to the event where possible. If you do lose something, contact us through the website after the event and we will return it if it has been found.

      8. Dangerous items – the following are considered dangerous and are not permitted. Glass in any form, cans or metal containers, spray cans, gas canisters or compressed gas in any container, fireworks, flares, smoke canisters, chinese lanterns, camping stoves or cooking apparatus, explosives, firearms, knives or blades, replica weapons of any sort, stools / camping sticks / chairs or other furniture, gazebos or parasols, sports equipment, flags and banners, megaphones, amplification equipment, klaxons, airhorns, large bags, hi-visibility tabards or similar.

      9. Photography and recording equipment – Personal Cameras are allowed, but professional equipment or anything that could be used for unauthorised commercial or marketing activity

      10. Umbrellas – umbrellas are allowed into the event but please do not put them up in the seating area during performances

      11. We reserve the right to prohibit any other item if in the reasonable opinion of the organisers it could constitute a risk to safety, security or could ruin the experience of other event attendees

    6. If you are refused entry to the event, or have been previously ejected, you may not attempt to purchase another ticket or to otherwise gain entry.

    7. Safety and Security:

      1. Any behaviour which puts your safety, or that of other attendees or event staff at risk will lead to ejection from the event.

      2. Specifically, we will not permit moshing, crowd surfing or climbing on event structures or existing park landscape.

      3. We will also not tolerate anti social or abusive behaviour to any one at the event.

      4. There is no refund in the case of an ejection from the event.



  1. Filming, & Photography


    1. By buying a ticket, the customer consents to photography / filming / recording by Nocturne Live, our partners, or those authorised to so by us, and for any such recording to be used in any media, throughout the world, for all time.

    2. There will be CCTV present at the event.

    3. There is no unauthorised filming, photography or recording permitted at the event. Please do not bring professional equipment or anything that could be used for unauthorised commercial or marketing activity (such as goods for sale, flyers, banners etc) to the event as it will be refused entry.


  1. Trading & Commercial Activity


    1. Only those specifically authorised by Nocturne Live to undertake trading or commercial activity at the event may do so.

    2. It is prohibited to undertake marketing activity (such as flyering, postering or any other form of advertising in any media) at the event, or anywhere in Victoria Park.


  1. General Information


    1. The billed music and attractions, line-up and set times or any other aspect of the event are subject to change at any time without notice.

    2. Strobe lighting, lasers and smoke / haze effects and other special effects may be used in some performances.

    3. Please consider that exposure to loud music can damage hearing.

    4. Smoking is not permitted in enclosed spaces at the event.

    5. Nocturne is an outdoor event. Please bring suitable clothing and footwear. No refunds will be given due to inclement weather.

    6. Nocturne Live will not accept responsibility for any damage or loss of personal items at the event.

    7. Official merchandise is only available inside the venue. We do not accept any responsibility for the sale of merchandise (official or otherwise) in or outside the venue.

    8. We will not have any liability to the ticket holder whatsoever for loss or expenses incurred in connection with the event or any cancellation of the event, including, without limitation, costs of any personal travel, accommodation or hospitality arrangements made relating to the event or the cancellation of the event.


  1. Legal


    1. If we delay or fail to enforce any of these Terms and Conditions it shall not mean that we have waived our right to do so.

    2. To the fullest extent permissible in law, we shall be entitled to assign all and any of our rights and obligations under these Terms and Conditions, provided that the ticket holders’ rights are not adversely affected.

    3. To the fullest extent permissible in law, we shall be entitled to assign all and any of our rights and obligations under these Terms and Conditions, provided that the ticket holders’ rights are not adversely affected.

    4. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provision(s) and remainder of these Terms and Conditions valid or enforceable.

    5. Any person, other than Nocturne Live, who is not a party to these Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.

    6. Nothing in these Terms and Conditions and no action taken by the ticket holder or Nocturne Live under these Terms and Conditions shall create, or be deemed to create, a partnership, joint venture or establish a relationship of principal and agent or any other fiduciary relationship between the ticket holder and Nocturne Live.

    7. These Terms and Conditions constitute the entire agreement between the parties in connection with the subject matter of these Terms and Conditions and supersede any previous terms and conditions, agreement or arrangement between the ticket holder and Nocturne Live relating to the subject matter of these Terms and Conditions.

    8. Nothing in these Terms and Conditions shall purport to exclude liability for fraud or fraudulent misrepresentation.



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