13TH – 16TH JUNE 2024
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Contact Us
Blenheim
General
Accessibility
Ticket Information
Essential Information
Onsite Facilities
STATE ROOM TIMINGS
The State Room Dining Experience begins at 4.30pm with a drinks reception and starters available upon arrival.
Music commences at 6pm and the main course will be served in the first interval between the first and second act followed by desert being served in the second interval between the second act and the headliner.
Drinks, teas and coffees will be available after the show.
We endeavor to finish by 11pm.
The Palace opens to the general public at 10.30am and last entry to the Palace is 3.00pm.
APPLY TO TRADE
To apply to trade at Nocturne Live, please email [email protected]. Due to the volume of emails we receive, we may not be able to reply individually to everyone.
APPLY TO PERFORM
If you are interested in performing at Nocturne Live, please email some brief information about your music to [email protected]. Please make sure to include links to your music and live video footage where possible. Please note, while we listen to everything we are sent, we are unable to reply individually to all messages received.
TICKET QUERIES
For all ticketing queries, please contact See Tickets Customer Services directly here. If you didn’t purchase your tickets via our website from See Tickets, please contact your ticket provider directly.
SITE AND GROUND CONDITIONS
The event is located outdoors at Blenheim Palace, a UNESCO World Heritage Site. The site is generally flat and accessible however please consider that there are some areas of gravel, cobbles and green fields. As is the nature of outdoor event sites, the ground can be uneven, and conditions underfoot can be affected by weather and heavy footfall.
Please wear sensible shoes and take care in areas where ground is uneven or has been affected by adverse weather.
MERCHANDISE
There will be a merchandise outlet selling artist merchandise.
MEDICAL
The Medical tent will be open for the duration of all concerts to help you with any issues you may have.
TOILETS
here will be toilets available on site. These will be positioned close to the Main Entrance and Food/Bar areas.
For more information on accessible toilet facilities, please read our Access Information, here.
WATER POINTS
Water points are available on site. We allow sealed bottles of water up to 750ml into the Nocturne Concert Area and empty unsealed bottles of any size can be brought in to be refilled at the water points.
EVENT SERVICE PROVIDERS
We have preferred suppliers for all major event services, however, if you want to send us a summary of what you offer, please email [email protected]. Due to the volume of emails received we may not be able to reply individually to all messages received.
SPONSORSHIP AND MEDIA PARTNERS
If you would like to speak to a member of our team relating to sponsorship or media partnerships, please email [email protected]
PRESS
For all press enquiries, please contact [email protected] directly.
Where To Go
VIP Parking is included in your welcome pack so please follow signage for this when you arrive. This is a short distance from the entrance for the Palace where you can follow signage directing you to “State Room Dining”. Members of our team will be on hand to welcome you to the Palace.
Bar Staff
If you want to work on one of our bars at the event, please send your CV to [email protected]
OPENING TIMES
The Palace opens to the general public at 10.30am and last entry is 3.00pm.
HALF PRICE TICKETS
This is an exclusive offer for Nocturne Live ticket-holders so that you can really make the most of your visit to Blenheim Palace. However, please note that these tickets won’t be eligible to convert into an Annual Pass.
WHAT YOU CAN & CAN’T BRING
We do have certain restrictions on what you can bring into the Nocturne Concert Area. For information on Food & Drink allowances, as well as a full list of Prohibited Items, please visit our dedicated page here.
Please note, we do allow sealed bottles of water up to 750ml to be brought into the Nocturne Concert Area and empty unsealed bottles can be brought in to be refilled at the water points.
ANYTHING ELSE
For any other queries not answered on our info pages, please contact [email protected].
PHOTOGRAPHY AND FILMING
For any queries regarding photography and filming on site, please contact [email protected]
VOLUNTEERING
If you would like to volunteer at Nocturne Live, please email your CV and a brief summary of what you are interested in doing, to [email protected]. Due to the volume of emails we receive, we may not be able to reply individually to everyone.
CASHLESS PAYMENTS
Nocturne Live will be predominantly cashless this year – parking, bars, box office and merchandise will be accepting card payments only. Food outlets will be accepting card and cash. There will be no cash machines at Nocturne this year, so please plan accordingly.
PICK-UP & DROP OFF
If you are being dropped off before the concert or picked up after, please tell the driver to follow signs to the Pick Up/Drop Off area. This will be clearly signposted and is situated a short walk from the South Car Park Entrance.
TAXI
If you arrive by taxi you will be dropped off at the dedicated Pick Up/Drop Off near the Yellow Car Park entrance. If you want to depart via taxi then you should pre-book with 001 Taxis by calling 01235 282828 or use their app: https://www.001taxis.com/oxford-taxi-app.
001 Taxis will also be onsite to help book outward travel from the Pick Up/Drop Off, but we strongly recommend you book in advance.
TIMINGS
The Nocturne Concert Area opens from 4.30pm and you will be able to enjoy a range of food and drink options before you take your seats in The Great Court. The music will commence at approximately 6pm, followed by two intervals, and we endeavour to finish by 11pm.
The Palace opens to the general public at 10.30am and last entry to the Palace is 3.00pm.
AGE RESTRICTIONS
Under 16s (15 years and under) must be accompanied by an adult. We are not able to issue refunds to under 14s who are not accompanied by an adult. Nocturne operates a ‘babe in arms’ policy so, if you’re able to have your baby (of up to 3 years of age) on your lap for the duration of the concert, you do not have to buy them a ticket.
BOX OFFICE
The Box Office is positioned at the Main Entrance and will be open for ticket sales (subject to availability), collections and to deal with ticketing issues on concert days from 1pm to 9pm.
OFFICIAL TICKET AGENTS
Our official online ticket outlets are:
SeeTickets, Ticketmaster, Ticketline, AXS, The Ticket Factory, Eventim, Gigantic and Ticketek.
Please do not buy from an unofficial ticket agent. Tickets bought from unofficial agents are not valid and admission may not be granted to the concert. If you are in doubt as to whether a ticket agent is official, please contact us in advance of the ticket purchase and we will be happy to assist.
TICKET DISPATCH
Physical tickets will be sent to the postal address used to make the booking, 2 weeks before the event date.
If you have not received your tickets 5 days before the event or if any personal details have changed since your buying, please contact your point of purchase.
TICKET ISSUES, CHANGES AND UPGRADES
If you have any ticket issues, including changing or upgrading your ticket type, wrong email address or change of postal address, please email See Tickets Customer Services directly here.
Tickets are non-refundable, however, we have partnered up with Tixel as our official re-sale partner. Tixel provide a safe and easy place for you to sell your ticket to another fan so if you can no longer attend the event, please go to tixel.com/sell and follow the prompts.
If you didn’t purchase your tickets via our website from See Tickets, please contact your ticket provider directly.
The name on the ticket does not have to match the person using it, however, re-sale of tickets outside of our official re-sale partner, Tixel, is strictly forbidden and could result in your tickets being cancelled. For more information on re-sale click here.
Need help reselling your ticket? Contact Tixel support here.
Tickets
Tickets can be purchased from our ticket page.
Do you have parking?
We do not have dedicated parking on site for patrons, however, there is ample street parking in the surrounding area. Please be aware of parking signage and permitted areas, and be mindful of our neighbors when entering and exiting the venue.
ARRIVAL & DEPARTURE
Your Nocturne Live ticket will allow you to arrive at any time during the day of the concert and enjoy the beautiful grounds of Blenheim Palace.
If you would like to visit the Palace itself, you can purchase a half price Palace, Park & Gardens ticket from our ticket page. Your Nocturne Live ticket will also allow you to do this when you arrive on the day. For more information on what Blenheim Palace has to offer, please click here.
We recommend that you consider all the options on our Travel page before making your plans for getting to Blenheim Palace.
If you do decide to drive, please be aware that Blenheim Palace is a UNESCO World Heritage site and its infrastructure wasn’t designed for a large number of cars to depart simultaneously at the end of a concert. There are three main exit roads that lead to a common main road which, despite our best efforts, can become congested at peak times. Therefore, we ask for your patience when leaving the site.
RE-ENTRY
Re-entry is not permitted. We advise that you bring everything you need for the concert with you when you first enter. However, we do understand that certain extreme circumstances can arise where leaving the event is essential. In this case, security will use their discretion and permission won’t be unreasonably withheld.
WEATHER
Nocturne is an open air, all seated concert and the show will go ahead in all weathers unless the conditions become dangerous. We recommend that you check the weather forecast beforehand to ensure you dress appropriately.
Please note, umbrellas are not allowed within The Great Court seating area as these obstruct the view for other guests.
BIKE
We provide an area for cyclists to lock up their bikes at the entrance to the Palace. Please note, these are left at your own risk.
CAR
Onsite parking is available. Car Parking tickets will be available to buy on arrival for £10.
Blenheim Palace is located eight miles north-west of Oxford and is signposted from junction 9 of the M40. As soon as you see Nocturne Live directional road signs, switch off your Sat Nav and follow the relevant signage.
If you are arriving from north of Blenheim Palace you should arrive via B4437 / Stonefield Straight, OX20 1HD.
If you are arriving from Oxford and south of Blenheim Palace you should arrive via A44 / Oxford Street, OX20 1PP.
Once you have entered the palace grounds, a 20 mph speed limit applies in all parts of the estate.
Blenheim Palace is a UNESCO World Heritage site and its infrastructure was not designed for a large number of cars to depart simultaneously at the end of a concert. There are three main exit roads that lead to a common main road which, despite our best efforts, can become congested at peak times. Therefore, we ask for your patience when leaving the site.
Car Parking
The Green car park, is accessible via B4437 / Stonefield Straight, OX20 1HD (this is an alternative event-only entrance to the Palace grounds and not the main entrance to Blenheim Palace). The Green carpark is only a short walk from the Nocturne Live Concert Area, passing the location of the iconic Harry Potter tree at Blenheim Palace.
The Yellow car park is accessed from the main entrance of Blenheim Palace on the A44 / Oxford Street, OX20 1PP.
Yellow car park tends to be busier and you may wish to park in Green Car Park for a speedier exit.
If you are travelling from the south, carry on past Woodstock and follow signage to the Green car park.
Please note, there is strictly no overnight parking in either car park.
TRAIN
The nearest train stations are Oxford and Oxford Parkway. Trains run regularly to Oxford Station from London Paddington, and to Oxford Parkway from Marylebone.
Please check timings with the train provider before travelling.
More information about the Stagecoach Nocturne Shuttle Bus running to and from Oxford and Oxford Parkway Stations will be announced soon.
BUSES AROUND OXFORD
The local bus service is the most sustainable way to reach Blenheim Palace from the Oxford and Kidlington areas.
There are two Stagecoach services, each operating up to every 30 minutes to the Blenheim Gates:
- From Oxford Rail Station – catch the Stagecoach S3 or the S7 from Stand R5 ( Normal journey time approx. 40 mins)
- From Oxford City Centre – catch the Stagecoach S3 or the S7 from Magdalen Street, Stand C4 (Normal journey time approx. 35 mins)
- From Oxford Parkway Station – catch the Stagecoach S7 from Stand E on Banbury Road (Normal journey time approx. 25 mins)
After the concert you will be able to get the Nocturne Shuttle back to Kidlington, Oxford Parkway, Pear Tree Park and Ride, Summertown Shops, Oxford City Centre or Oxford Rail Station. The last bus will depart 30 mins after the concert finishes.
More information on bus tickets will be announced soon.
RETURN COACH FROM LONDON
Want to stay in your own bed and enjoy a drink in the Oxfordshire sun? Take the Big Green Coach from London Victoria. Arrive in time for the first act and depart after the music finishes up, taking the coach is the most sustainable way to come to Nocturne Live next summer.
ADDRESS
Nocturne Live takes place at Blenheim Palace, Woodstock, Oxfordshire, OX20 1PP.
SITE FACILITIES & MAP
Water points will be available on site. For more information on our onsite facilities, please see our dedicated information page here. The event map will be released nearer the event dates.
FOOD & DRINK
For information on food and drink allowances, please see our Food & Drink information page here.
Are there seats?
Our front bar area and patio have a variety of seating. Our event space is standing room only; however, we are happy to make accommodations for guests with limited mobility or other impairments. If you are attending an upcoming event and would like to request seating please email us.
Our Partners
